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All things Technology – Posts to save for when you need them

Adding Google Analytics to a Static Website

A CMS software like WordPress is awesome because it lets you get statistics in real-time, like page visits, link hits, and many more; in my case, I was unsure what I need to do with a static website and add analytics to it. So I decided to look for ideas quickly. I use Google Analytics

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Simple Static Website Using Amazon S3

I’m refreshing a bit on my AWS skills to master most of AWS Services and technologies. I have attempted the AWS SA: Professional a few months back and failed pretty badly. As a refresher I started using A-Cloud-Guru again and I was very impressed by the Hand on Lab Features, which they did not have

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FortiGate – Configuration (Part 4) – Administration and Management setup | Active Directory Setup | Administration with AD Group Membership

Having multiple administrators managing your Security devices is common practice, every user that is supposed to have access to a Firewall should have access to it. This needs to be controlled by an identity server; in this case, we will use Microsoft Active Directory. Looking to catch up up the FortiGate Series? – Make sure

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FortiGate – Configuration Series

Hey there, I created a quick series that goes over Fortinet Configuration. Initially, this series goes over simple configuration tasks Let me know if this is helpful FortiGate Configuration Series Main Post FortiGate – Configuration (Part 1) – Interfaces and Getting Started FortiGate – Configuration (Part 2) – Static Routes | Firewall Policies | Port

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FortiGate – Configuration (Part 3) – Web Filtering | Read-only SSL handshake inspection | Troubleshooting | Adding FortiGate CA Certificate to Windows 10

The Security Profile – Web Filter FortiOS has a neat section for all the Security Profiles; this GUI is straightforward and intuitive. So let’s see what we have by default. Looking to catch up up the FortiGate Series? – Make sure you check the Main Page for it –> FortiGate – Configuration Series. From the

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New site for all previous posts and new ones! – it-learn.io

Launching it-learn.io Welcome to the first and official post for it-learn.io – This post is just the vision of this site and what the creators (me) are looking to accomplish. I’m thrilled you are here; as you may see previous posts you have read before from me(Andres Sarmiento), some posts from 2014 until 2020. After

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PANOS – Configuring Snapshots of Configuration

One thing that I really appreciate from Palo Alto is that their Firewalls have this nice way to save your configuration. As I move with labbing my experience with the Firewalls and products, I really wanted to highlight this. Configuration Management This section relates to the ability to different functions you can use to practically

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Cybersecurity Tools – VERIS Incident Model

Lack of quality information in Cyber Security and incident response is real, you have too many sources for too many things, and most of the information at reach is not centralized. A couple of years back when I was working on learning more and more ins and outs on the InfoSec community I found VERIS,

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Splunk Series II: Knowledge Objects and Managing Fields

Introduction to Knowledge objects These are tools you use to discover and analyze various aspects of your data * Data Interpretation – Fields and field extractions * Data Classification – Event types * Data Enrichment – Lookups and Workflow Actions * Normalization – Tasks and Field Aliases * Datasets – Data models Knowledge objects can

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Splunk Series II: Correlating Events

Introduction to Transactions A transaction is a group of related events that span time. Events can come from multiple applications or hots. For example, One email message can create multiple events as it travels through various queues, also visiting a single website normally generates multiple HTTP requests Transaction field-list can be one list field or

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Splunk Series II: Filtering/Formatting Data

Introduction to Eval Commands The eval commands are great to perform calculations, convert values, road values, format values and even use conditional statements. It is recommended to use search and were commands to filter calculated results. Eval commands allow you to calculate and manipulate field values in your report Supports a variety of functions Results

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Splunk Series II: Visualizations

Visualizations When a search returns statistical values, the results can be viewed with different visualization types, some of the Visualization types: Statistical Values Charts: Line, column, pie Single Value Visualizations Maps Charts – Line Chart (Time Series) Chart – Bubble Cluster Map Choropleth Map What is next? Filtering/Formatting Data About the Author: Andres Sarmiento, CCIE

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Splunk Series II: Fundamentals II

SO we got to this point, looking at the Fundamentals 2 section of my training. This training builds on the Fundamentals 1 course. Which is pretty much all tools you can use for searching and understanding data in Splunk What is part fo Fundamentals 2: Transforming commands and Visualizations Filter/Format results of a Search Correlate

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Splunk Series: Search Language Syntax

How is the syntax used in the Search editor To better explain the syntax of a search is by using the following diagram The components of the Search Search Terms –> What you are looking for Commands –> What do you want to do with the results, chart, statistics, format and so on Functions –>

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Splunk Series: Field searches

Fields are searchable key/value pairs in your event data Fields can be searched by their name, for example: area_code=404 action=purchase status=200 When you look for multiple items in the editor an implied AND will be implied unless specified otherwise (AND, OR, NOT) to the search as follows action=purchase AND status=200 Field Discovery Splunk automatically discovers

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Splunk Series: Saving Search Jobs

Every search is also a job, which can be paused, stopped, saved and exported. Here are some interesting things you need to know about Search jobs: Jobs are available for 10 Minutes (By Default) Jobs can have the following permissions as part of the configuration when they are saved Private – Only the creator can

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Splunk Series: Basic Search

Basic search The search assistant provides a nice way to begin looking up for something in particular. At this stage, you can determine a few different search criteria, such as a term in particular or search directly into a specific Index. The search assistant lets you be flexible and presents you with different options. Before

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Splunk Series: Feeding Data to Splunk

Splunk Index Time Process Data ingestion for Splunk is broken down into 3 different phases Input Phase – Data is handled at the source and is usually done by a forwarder Parsing Phase – Handled by the indexer or Heavy Forwarders, the data is broken into events Indexing Phase – The license meter runs as

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Splunk Series: Splunk Deployments

Addition Splunk Components There are additional components for a Splunk deployment, here is a list Deployment Server Cluster Master License Master Standalone Deployment This deployment is only in 1 server, and all functions needed for this deployment reside on the same server Searching Indexing Parsing Input It is recommended to have 1 test or dev

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Splunk Series: Components

Splunk – Indexer This is the engine that is in charge of processing machine data, stores the results in indexes as events. This is what allows enabling fast searches and analysis As data is indexed, Splunk creates files organized in sets of directories by age. Splunk – Search Head Splunk has its own Search language,

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Splunk Series: Overview of Splunk

What is Splunk Splunk is many things to different groups in an organization, but mostly is an engine that looks you to visualize data in a way that could be understood by the business, what are few of the things that Splunk can help with: Application Management Operations Management Security and Compliance Splunk allows you

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Upgrading ESXI from 6.5 to 6.7

I turned my lab back on!!, and guess what, it was a mess, I lost my vCenter server and well… I’ll stop complaining and jump back into the substance of this post. Previous steps after losing the Host I had vCenter on If this has happened to you either in production or in a lab

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VMware SD-WAN from VeloCloud (SD- WAN Series: P3)

First of all big thank you to VMware Hands-On Labs resources, they are great and a very cool way to use for demonstrations and Learning Lets talk about VMWare SD-WAN by VeloCloud, a company that was a acquired by the virtualization giant back in December 12, 2017 – The company was initially founded in 2012

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SD-WAN Terminology (SD- WAN Series: P2)

SD-WAN is not a new concept that is becoming trendy right now, but is actually something that has been there for a while! (Remember the iWAN days?) – Also there will not be something new or exciting that you maybe have not seen before. My idea is to keep analyzing the technology and off course

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SD-WAN Series – The Components (SD- WAN Series: P1)

Hi there, know it has been a while – to be exact my last post was back in August. A lot has happened since 🙂 – However this post is not about me, but about me and what I have been up to maybe in a different post! This time I’d like to give the

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Consuming the “Cloud” – How are you doing it?

Before leaving my previous company there was an interesting trend in the market and industry I have worked for the past few years, and that is that multiple verticals out there are considering moving their traditional premises workloads to the cloud. That is a beautiful thing, but from my standpoint as an Engineer/Architect, I’m thinking

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Training on Cybersecurity and what is out there?

I looove free and fun stuff to do when I’m training, and I also like to pay for training when is good. With that in mind, this post will be a collection of the training that I have found or will find in the future, so that it can be listed on this site. Remember,

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The Job Description of a Security Analyst

Thinking on few things that can help people out there to begin or advance in a career in IT Security or Cybersecurity. I had to get some information about this from a Job description of what companies are looking for in candidates, just because, yeah Andres had to find out, and help the now growing

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Introduction to CyberSecEngineer Blog

I have recently started a class on CyberSecurity offered by Cisco, and have been hooked into the material and the things that this class offers. If you know me, you will know that I have always been a hybrid engineer, I have done few things from Network, Security, Data Center and Collaboration. With the last

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Implement NetFlow IOS-XE with NBAR Discovery

I’m pretty sure that there are many examples out there to create NetFlow configuration and very well documented as well, however, I wanted to give my config a crack and also wanted to share. I’m adding one more bit of information as it is very useful to keep your network on-check, and that is the

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Denial of Service Attack Prevention (IOS)

As part of the CCNP Security 300-206 (SENSS) – I have found interesting topics along the ways and this one catches my attention. So here is a quick high-level overview + some configuration examples on IP TCP Intercept What TCP Intercept is looking to prevent? This feature looks to prevent Denial of Service Attacks, by

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CUCM – Moving CUCM Publisher – Change IP address

Where do we begin with this one? – Here is your ticket and before you go to the next section of this post, make sure you have a quick answer. The Ticket/Challenge **Trying not to call it a problem! Your client needs to move from a Datacenter to a new location. You need to move

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MacOS High Sierra Vulnerability – It’s true!

A quick and short post just to advice MAC users to change their root Password as soon as possible The issue A quick excerpt of the newly discovered vulnerability – Credit KrebsonSecurity – MacOS High Sierra Users: Change Root Password Now A newly-discovered flaw in macOS High Sierra — Apple’s latest iteration of its operating

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Overview of Cisco Prime Infrastructure 3.1.0

Ok, I’m going to give this one a try, and hope all readers help me keep myself honest on this one. Initially, the title of this Post was based on CCNP Security and Cisco Prime Infrastructure Security Use Cases. So I have been looking for some Security use cases with Cisco Prime Infrastructure, and I

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A quick overview of Cisco Security Manager

Looking at the Objectives and the Exam topics, I found something that I was not entirely familiar and decided to take a look at it. At this point, I’m not sure if Cisco Security Manager is still something that is worth taking a look at or a product that is widely used by Security professionals

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CCNP Security 300-206 (SENSS) – My Lab Infrastructure

So like anything else, is just very hard for me to begin something without first coming up with a plan, so I decided to treat this as a project, with planning and designing included into it. The main constraint you may ask if any? Time, so time is valuable and the day of my first

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CCNP Security 300-206 (SENSS) – Introductory Post

If you have read this blog before you will notice that I have lots of stuff going on some good and some meh!, from Collaboration, Security, Enterprise Networks and some other stuff non-related to Cisco, which I recommend you checking out in case you are interested. Initially, I started sharing my Journey to the CCIE

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CUCM Management affected CUCM 11.5(1) – Case Sensitivity

In case you are hit with this bug the solution is very simple, but asks the question, is it really necessary creating the UserID in AD with a combination of UPPER CASE and lower case? Here is the Scenario CUCM implementation of 11.5(1) with AD/LDAP authentication, once users are synced with LDAP you proceed to

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Cisco Systems – The Security Portfolio

Looking to get a better picture of the Security Portfolio from Cisco I thought it will be a good idea to have a document handy. I know that this list may be obsolete at some point but will help illustrate what I’m trying to achieve today 🙂 It is a reality that Security is right

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DMVPN Design using FrontDoor VRF

This posts looks more to analyze few design questions and good information on how to complete a successful DMVPN implementation, other than a focus on the configuration. And last but not least, to start a conversation and hear more about what would you do in cases like this (There are many ways to skin a

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Video – UCCX Labs – Upgrade from 10.6 to 11.5

A quick video on how to upgrade from version 10.6 to 11.5 – also some good information on the process. The Video [youtube https://www.youtube.com/watch?v=oB7LvcoiO3w&w=560&h=315] The Content On this video I go over the Upgrade from UCCX 10.6 to 11.5 What to look Forward to? I have created these videos to help others on how to

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Video – UCCX 10.6 Labs – Working with a script, creating the auto attendant and looking at the logic of the script

This video goes over working with the UCCX Script editor and the Steps The Video [youtube https://www.youtube.com/watch?v=wmNIVR-VqPM?rel=0&w=560&h=315] The Content Looking at the Script Logic, how to use Labels, GoTo’s, Menus and a bit more What to look Forward to? Expect more videos coming in the next days About the Author: Andres Sarmiento, CCIE # 53520

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Video – UCCX 10.6 Labs – Looking at Resources, creating the first queuing script, testing basic queuing

This video looks at resources to get more information on how to use UCCX and the Scripts configuration. Also goes over the configuration of a queuing script using the stock ICD script The Video [youtube https://www.youtube.com/watch?v=aUgM8Eosr5Y?rel=0&w=560&h=315] The Content DevNet Resources Script Repository Modifying the ICD Script What to look forward to? More videos are coming

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CCIE Certifications Changing to Agile and Modular Revision Cycles

A nice email with this information may have gotten to your Mailbox today. The email opens up a new methodology called agile, wich will be used going forward. What do these changes mean? For what I read so far and what I have been able to research, means that there will be minor revisions every

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Video: Setting up a Collaboration Lab – Integrating CUCM and UCCX

Video detailing the basic steps to integrate CUCM and Contact Center Express The Video The Content Get the configuration started JTAPI/CTI Users Getting an Admin User What to look forward to? I’m having too much fun with these videos and I think I will keep on doing them, of course, as time permits   About

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Video: Setting up a Collaboration Lab – Licensing CUCM and UNITY

Video is about how to License CUCM and UNITY Connection (Using NFR Licenses), same applies for regular licenses The Video The Content Go to Cisco Licensing Generate License from PAK Add CUCM and UNITY to Prime Licensing Manager Generate Licensing Request Install Licensing File Verify Licensing What to look forward to The videos are a

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Adventures with OpenStack – Learning what’s inside

When I heard about OpenStack for the first time I was very confused, so I want to share in my own words (Hope I don’t confuse you more), what is the deal with OpenStack. OpenStack maybe so many things for different people, but I decided to unveil the doubt and take it for a spin

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Tropo Series: Ready to get Started with Tropo?

In case you are interested in getting your hands dirty with Tropo, here is some handy information What is Tropo? Tropo is a company that Cisco aquired not too long ago, but to be short and sweet, Tropo is a “cloud API platform that simplifies the addition of real-time communications and collaboration capabilities within applications”

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Auto Registration CUCM 11.5 (Video)

This is a video I created, showing how auto registration works in CUCM 11.5 [youtube https://www.youtube.com/watch?v=7o1Y3bMxzJM?rel=0&w=1280&h=720] Not too much really, but I think I will get better as I start working more in my editing skills and being a bit less nervous Enjoy About the Author: Andres Sarmiento, CCIE # 53520 (Collaboration) With more than

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Changing the hostname of Unity Connection – why would you?

In case you were wondering, if there was a way to change the name of a Unity Connection server… of course there is a way… Now, the question is, would you do it? So in this case I will go with the Cisco Prime Collaboration Deployment to even think about tackling this one. Seems that

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Configuring a Cisco IOS Router to act as a DNS Server

Have you ever had the need to have a quick DNS server at hand? – This is very useful when configuring UCCX 9.x and above in a lab environment with no DNS Server. At this point I’m not really sure if this DNS configuration will support more advanced configurations, like SRV records or anything of

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Creating “Zaps” with Cisco Spark and Zapier

Since we ran out of space in our last post (I think it was too long!), I have created this one, to expand a bit more on the Integrations. There are many ways to integrate Spark into our software and things that we do that I wanted to dedicate this Post to something useful. In

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Lab for Cisco APIC-EM and my feedback

I’m sure that by now there is lots of people already working and playing on the Cisco APIC-EM. I finally had the opportunity this week to attend to a Cisco APIC-EM hands on lab. Let me begin by telling you that I was very impressed with the quality and the functionality of the software. The

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Introduction to Projects from Collaboration Engineer

I’m very excited to announce that the Collaboration Engineer site is evolving into a solution repository for Engineers, I started this project as a way for me to document my studies and achieve my CCIE in Collaboration. I completed my task few months ago, along the way I was introduced to exciting technologies and interesting

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TED Talk 10-Pack: Security Lectures

Following up on my previous post and my sudden interest into Security I wanted to share the following information in case you did not receive it. If you signed up for the Scholarship program Cisco started couple of months back you should have received the following link. TED Talk 10-Pack Here is a breakdown of

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Cisco puts $10 Million Cisco for Cisco Cyber Security Scholarships

I read this one the other day and posted it in my Facebook account. But I really wanted to dig deep into it and learn more about it. Here are some highlights from Cisco’s latest publication on this one and on their Security program.   New Certification CCNA Cyber Ops Cisco introduces its new CCNA Cyber Security

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CUCM 11.5 is here and with it, deprecated phones announcement

Looking for more information on this one, is always good idea to look at the field notices on CCO. In a nutshell here is a list of the phones that will no longer be supported by CUCM on version 11.5 Problem Description The following phone models are deprecated and are not supported by Cisco Unified

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Combining 2 ISO files into 1 – CUCM pre-8.x Installation

A quick one and hopefully you don’t get to see this moving forward. Long time ago Cisco used to provide images on CCO that were divided in 2 parts, for upgrades and patches, I started working with those images since everybody started migrating from older versions to 9.x which is when I officially working as

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How to install vSphere 5.5 client on a domain controller

Always give credit where credit is due. Looking for a simple solution I found the following article: http://www.josephturley.com/install-vsphere-5-5-client-domain-controller/ – Thank You Joseph Turley But in summary and just in case you are one of the ones that just look for the solution and not the entire blog post, here is how you install the Vsphere

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ASA AnyConnect and SSL VPN for IP Phones with CUCM

This one may seem a bit like a very involved configuration but in reality is not. The process is easy, if you know how to set up AnyConnect in an ASA, you will be able to crack it. I have also included few links that show the process and the important things that you need

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CUCM upgrade from 9.x to 11.x – Short post

Finishing an upgrade project after being a while since doing one, I wanted to take the time to share the experience and how easy has Cisco made it into upgrading their software. It may look a bit disorganized, but you will find few things that I used to refresh my memory on the process, but

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NANPA and LocalCallingGuide – Best new friends?

Confused about dial plans in the US? – Here is the solution These 2 sites will help you get the most out of any North America dial-plan based on Areacode Lets begin with NANPA: https://www.nationalnanpa.com/ Going into Tools and Area Code Search you can get a lot information Here is an example: Pay close attention

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Check DNS records for Collab_Edge Expressway

This one is intended to look it up when you need, on the fly, also a quick google search will show you the light: Check any SRV record: On your DNS, click Start, and then click Run. In the Open box, type cmd. Type nslookup, and then press ENTER. Type set type=all, and then press

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OpenSSL Create and Sign Certificate on MAC [El Capitan]

Since I started in IT and Networking, I have discovered that there are many things that result easier to do on a MAC, than any other OS. However we have to give credit where credit is due, Windows is doing a fantastic job with their new OS, but I still prefer MAC ;). This post

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VCS Expressway Licensing – The allocation of the SKUs

In my effort to make sure I post things as do them, I want to make sure I leave this one here for anyone out there that may need a bit of help on understanding the obscure process of Licensing a VCS (Control and Expressway servers) The good news is that Cisco Licensing is already

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2nd Attempt -but not out of the Collaboration woods yet

Hi all, Here is an update on my second and unsuccessful attempt. Things to think about and others to ignore. This time the results were less effective and the score one to be ashamed of, however I learned few things of me and some “don’t try this at the lab” things that can be useful

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QOS Values Calculator or better yet, cheat-sheeet!

I have been using this page for this particular and obscure subject for many out there. I hope you enjoy it. You can also find it in this blog: QoS Values Calculator v3 (CoS, ToS, ToS HEX, DSCP, AF, IPP, CS, DP, ECN) Thank you NetContractor for putting this together. About the Author: Andres Sarmiento,

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Install CUCM 9.1 Boot error (Make any Cisco UC CD/DVD Bootable)

Because sometimes you just need a refresher – rebuilding my lab servers and was just forgetting the Generate Bootinfotables option. Thank you! About the Author: Andres Sarmiento, CCIE # 53520 (Collaboration) With more than 13 years of experience, Andres is specialized in the Unified Communications and Collaboration technologies. Consulted for several companies in South Florida,

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Auto Registration ATA 190 – Dual registration

I don’t mess around too much with ATA devices, and I think never configured one that supports 2 DNs/FXS ports. I was surprised that when configuring Auto-Registration and connecting the ATA 2 devices came up with 2 devices, I was unsure so I looked around to get more information on this one. I used Auto

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Document from Cisco on FoIP CUBE Third Party Interoperability

Hi there, Here is the link to the CUBE Third-Party Interoperability Fax Guidelines – http://www.cisco.com/c/en/us/support/docs/voice/t38/116280-configure-cube-00.html I decided to copy the Source code of the page just not mess around with the contents and images which help on understanding the Fax protocols with Cisco CUBE. Also this makes it a nice link to keep in your

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Multicasting with GNS3 and Virtualbox

Really nice article… I’m actually working on a lab to do this… Multicast has become viral for all my customers! About the Author: Andres Sarmiento, CCIE # 53520 (Collaboration) With more than 13 years of experience, Andres is specialized in the Unified Communications and Collaboration technologies. Consulted for several companies in South Florida, also Financial

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Single Inbox Unity Connection 9.x Exchange 2013

We are UC/Collaboration guys and if you are like me, Exchange 2013 is not your expertise… but if you are handy with Exchange 2013 that is great, and maybe you can use the following post useful too. Single Inbox Unity Connection 9.x Exchange 2013 Here are some useful links that I have found in order

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Cisco AutoSecure Feature [Routers – Management Plane]

Let’s break it down, I heard about this feature not too long ago and just wanted to take the time to take a look at it and see what is it all about. In the mean time, I’m rebuilding all my U VMs because I created a new topology (CCIE Collaboration LAB on November 26th),

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Shellshock-ed

Thank you Michael for the post. Just re-posting to make my connections aware! About the Author: Andres Sarmiento, CCIE # 53520 (Collaboration) With more than 13 years of experience, Andres is specialized in the Unified Communications and Collaboration technologies. Consulted for several companies in South Florida, also Financial Institutions on behalf of Cisco Systems. Andres

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National Numbering Plans – ITU

Today I have a quick one, I hope you find it useful. Just in case you are doing an international Dial-Plan configuration, I think this web site will be very helpful: http://www.itu.int/oth/T0202.aspx?parent=T0202 You can find all the numbering dial plans per country, including the country codes, in the past I used to google to find

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Debug CCSIP for Lunch

Well written, I was actually having the same issues but it was related to Codec negotiation, so my PSTN site is using a CP-7961 and noticed that my Dial-peer on the PSTN router was using ilbc, and this codec is not supported on these phones, http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7962g_7961g_7961g-ge_7942g_7941g_7941g-ge/8_0/english/administration/guide/62adm80/62614241trb.html About the Author: Andres Sarmiento, CCIE # 53520 (Collaboration)

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CCIE Collaboration Labs by Technologies

In order to organize myself for my lab preparation I need to work on my speed and accuracy, so I created quick and very general Lab outlines, which will be covering CUCM as of now. I created them so that I can guide myself and know where to begin, where to stop and don’t burn

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How are you preparing for the CCIE Collaboration LAB ?

Just for curiosity, I would like to know how is the people on this group preparing for the CCIE Collaboraiton Lab, right now here is my preparation and roadmap: I have completed a lab in order to be able to study most of the technologies included in the blueprint, here is what I have: 3

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Upgrading CUCM from 9.1.2 to 10.5 – Issues

Hi there, today I have a customer that wanted to upgrade from CUCM 9.1.2 to 10.5 – which sounds pretty easy… think again, so this is a BE6K deployment where CUCM instance was configured with the recommended OVA from CCO. When starting the upgrade I found that the upgrade didn’t wanted to proceed as expected.

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CCIE collaboration Lab

Here is my lab About the Author: Andres Sarmiento, CCIE # 53520 (Collaboration) With more than 13 years of experience, Andres is specialized in the Unified Communications and Collaboration technologies. Consulted for several companies in South Florida, also Financial Institutions on behalf of Cisco Systems. Andres has been involved in high-profile implementations including Cisco technologies;

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Andres’s toolbox, workflow and more…

Hi people, I wanted to take this opportunity and share my toolbox and workflow with you. In case you don’t know who I am and what I do here is a quick reference note. What I do and who I am: I’m a Lead Technical consultant specialized in Cisco Unified Communications and Collaboration (a mouthful,

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RADIUS vs TACACS+ – Cool document I found…

Liking the beginning of the document and some how knowing where the conversation  will end up being….. “Cisco seriously evaluated RADIUS as a security protocol before it developed TACACS+. Many features were included in the TACACS+ protocol to meet the needs of the growing security market. The protocol was designed to scale as networks grow,

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First contact after I made it back from Cisco Live 2014!!

Cisco Live 2014 – San Francisco Just wanted to take this time to talk about my experience at Cisco Live 2014, representing the Modcomp team. It was a great experience and a nice way to meet with people that is in the same boat you are, Engineers that are seeing the same issues you see

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CCIE Collaboration – Written Exam Reading List

Just wanted to share some knowledge about the locations on some useful resources: This document contains the topics that will be covered by the CCIE Collaboration exam, in my case I have been using an structured approach that goes from weakness I have. here are few (Just not to say all of them) SCCP Call

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Configure MoH on CUCME and Transcoding

So I stumbled into this topic with a customer and was having few issues to understand the mechanics of this simple step, my customer is having issues with quality on the music on hold. Here is what I did: Looked up in CUCM Flash and found a media file that I was going to use

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SIP Devices unable to stablish PSTN calls

I was just reading the following Article and wanted to add few things that helped me solve my issue: #11 : SIP 9971 phone unable to complete PSTN calls *** bearer-cap speech *** This simple command also fixed an issue I had with Jabber clients calling from Softphone mode to cellphones, and they were getting straight

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CCIE Collab – Gateways and Trunks in CUCM

Hi there, so today I wanted to bring up something that was very confusing to me long time ago. The concept of MGCP, H.323 and SIP. these 3 are very big and there is a lot of information about them, I just want to explain with my own words what every single protocol means for

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CCIE Collab – Self Traning

So today I was able to study for 3 hours, dedicated the first hour to read CIPT2 on Multi-site considerations, read about some QoS recommendations and also something about multi-site dial plans. I was also able to watch the demonstration videos on Media Termination Points (One of my weakest areas) from INE ATC for CCIE

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CCIE Collab preparation – Written Booked at Cisco Live!!!

Just wanted to throw it out here, not sure if you have had the same experience but finding Study material for this exam has been very hard for me, currently I’m looking at the INE Voice ATC. they look great but I see a bunch of irrelevant information as of now compared to the new

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