I’m making contact back from Cisco Live with many interesting things to show and tell, so I decided I would write small pieces of the information I digested from the conference. I will start it off by mentioning where to locate the presentation that was used for this session, to follow along with all the […]
CLUS17: Contact Center Reporting : Cisco Unified Intelligence Center Read More »
Yesterday I got bitten by this one… It really has been my first encounter with this issue. In all honesty I did not know this was a thing until yesterday. So I hope that you can use this to your advantage and on the planning of a successful UCCX Deployment. The Issue Replication was not
UCCX 11.5 Hostname must be in lower case and the character limit is 24 characters Read More »
I rarely post twice in the same day and most if it is scheduled from days before, however, I thought this one was important. Cisco just released the following fix that looks to address/patch this vulnerability. Here is the CCO Link to download and install the patch on your new and upgraded UCCX 11.5 servers
Fix for the Apache Struts2 Vulnerability on UCCX (CSCvd63322) – Posted to CCO Read More »
As a way to complete my very long post from last week, I decided that I needed a nice and easy way to keep myself in check when configuring and installing UCCX, so I decided to create the flow you see in the picture above. All to help me and others The Content The idea
UCCX – Contact Center Express Implementation and Configuration Flow Read More »
Planning a successful Contact Center implementation using Cisco UCCX
Planning a successful Contact Center implementation using Cisco UCCX Read More »
