Today I attended to the WebEx training UCCX, so this time I decided I was going to take note of all the things that I considered interesting on the training. This one is an interesting one to note because is a question that we may get asked very often. Also one more thing, CAD and […]
UCCX 10.6 Migration from Cisco Agent Desktop (CAD) to Finesse Desktop Read More »
Confused about dial plans in the US? – Here is the solution These 2 sites will help you get the most out of any North America dial-plan based on Areacode Lets begin with NANPA: https://www.nationalnanpa.com/ Going into Tools and Area Code Search you can get a lot information Here is an example: Pay close attention
NANPA and LocalCallingGuide – Best new friends? Read More »
This one is intended to look it up when you need, on the fly, also a quick google search will show you the light: Check any SRV record: On your DNS, click Start, and then click Run. In the Open box, type cmd. Type nslookup, and then press ENTER. Type set type=all, and then press
Check DNS records for Collab_Edge Expressway Read More »
Since I started in IT and Networking, I have discovered that there are many things that result easier to do on a MAC, than any other OS. However we have to give credit where credit is due, Windows is doing a fantastic job with their new OS, but I still prefer MAC ;). This post
OpenSSL Create and Sign Certificate on MAC [El Capitan] Read More »
In my effort to make sure I post things as do them, I want to make sure I leave this one here for anyone out there that may need a bit of help on understanding the obscure process of Licensing a VCS (Control and Expressway servers) The good news is that Cisco Licensing is already
VCS Expressway Licensing – The allocation of the SKUs Read More »
Hi all, Here is an update on my second and unsuccessful attempt. Things to think about and others to ignore. This time the results were less effective and the score one to be ashamed of, however I learned few things of me and some “don’t try this at the lab” things that can be useful
2nd Attempt -but not out of the Collaboration woods yet Read More »
I have been using this page for this particular and obscure subject for many out there. I hope you enjoy it. You can also find it in this blog: QoS Values Calculator v3 (CoS, ToS, ToS HEX, DSCP, AF, IPP, CS, DP, ECN) Thank you NetContractor for putting this together. About the Author: Andres Sarmiento,
QOS Values Calculator or better yet, cheat-sheeet! Read More »
Hi everyone, I think this post will be very useful for everyone, I have tried this on few production environments and requires some tweaking but nothing impossible, just make sure you are aware of how the call flows and how it interacts with other endpoints. Previously the issues I have had with this configuration have
CUBE LTI – Local Transcoding Interface No need for SCCP and/or CME Licenses) Read More »
Because sometimes you just need a refresher – rebuilding my lab servers and was just forgetting the Generate Bootinfotables option. Thank you! About the Author: Andres Sarmiento, CCIE # 53520 (Collaboration) With more than 13 years of experience, Andres is specialized in the Unified Communications and Collaboration technologies. Consulted for several companies in South Florida,
Install CUCM 9.1 Boot error (Make any Cisco UC CD/DVD Bootable) Read More »
I don’t mess around too much with ATA devices, and I think never configured one that supports 2 DNs/FXS ports. I was surprised that when configuring Auto-Registration and connecting the ATA 2 devices came up with 2 devices, I was unsure so I looked around to get more information on this one. I used Auto
Auto Registration ATA 190 – Dual registration Read More »
