cloud collaboration

CLUS17: Cisco Spark all over CLUS – All Breakout Sessions need a Space, so all Sessions had a Space :)

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This is going to be my Feedback on the Breakout sessions, as expected Cisco was ready for the challenge and the questions. I really don’t know if CLUS had the ability for you to join a Spark room simultaneously to the session, at least not in my previous CLUS over in 2014, when I guess […]

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Because not all Contact centers are the same – First look at Amazon Connect and how easy it is to use

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Unified Communications and Collaboration is being getting so much speed in the last few months. There are many great and incredible additions from many big vendors out there, such as Cisco, Google, Microsoft and now Amazon is also playing on this space (I think it has been for a while). Amazon came up with another

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