amazon connect

Consuming the “Cloud” – How are you doing it?

2 Comments / Cloud Technologies, Enterprise Networks / By

Before leaving my previous company there was an interesting trend in the market and industry I have worked for the past few years, and that is that multiple verticals out there are considering moving their traditional premises workloads to the cloud. That is a beautiful thing, but from my standpoint as an Engineer/Architect, I’m thinking […]

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Because not all Contact centers are the same – First look at Amazon Connect and how easy it is to use

3 Comments / Collaboration / By

Unified Communications and Collaboration is being getting so much speed in the last few months. There are many great and incredible additions from many big vendors out there, such as Cisco, Google, Microsoft and now Amazon is also playing on this space (I think it has been for a while). Amazon came up with another

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