I keep hearing about many engineers out there with issues related to the UCCX certificates and the ECDSA certificate used by few services on UCCX. I wanted to create this quick post to help others and Document the procedure. The certificates Overview I will go back a bit to give you a quick overview on […]
As you have been seeing over the last couple of months, I have been actively creating videos and posts about UCCX in General. So I wanted to create a new Post which will mark the first milestone of the series of UCCX Labs. Video Collection: The following list compiles all the videos that I have
UCCX Labs – Compilation of Videos and Posts for getting Familiar with UCCX Read More »
A quick video on how to upgrade from version 10.6 to 11.5 – also some good information on the process. The Video [youtube https://www.youtube.com/watch?v=oB7LvcoiO3w&w=560&h=315] The Content On this video I go over the Upgrade from UCCX 10.6 to 11.5 What to look Forward to? I have created these videos to help others on how to
Video – UCCX Labs – Upgrade from 10.6 to 11.5 Read More »
This video goes over working with the UCCX Script editor and the Steps The Video [youtube https://www.youtube.com/watch?v=wmNIVR-VqPM?rel=0&w=560&h=315] The Content Looking at the Script Logic, how to use Labels, GoTo’s, Menus and a bit more What to look Forward to? Expect more videos coming in the next days About the Author: Andres Sarmiento, CCIE # 53520
This video looks at resources to get more information on how to use UCCX and the Scripts configuration. Also goes over the configuration of a queuing script using the stock ICD script The Video [youtube https://www.youtube.com/watch?v=aUgM8Eosr5Y?rel=0&w=560&h=315] The Content DevNet Resources Script Repository Modifying the ICD Script What to look forward to? More videos are coming
Video – UCCX 10.6 Labs – Understanding the CCX Editor, Validating a Script, Using the Reactive Script for Debugging
Video – UCCX Labs – rmcm user, jtapi user, skills, resource groups, contact service queues, resources, teams
Video – UCCX 10.6 SU2 Labs – CUCM Device Preparation – CTI Ports – CTI Route Points – Auto Attendant
