I rarely post twice in the same day and most if it is scheduled from days before, however, I thought this one was important. Cisco just released the following fix that looks to address/patch this vulnerability. Here is the CCO Link to download and install the patch on your new and upgraded UCCX 11.5 servers […]
Fix for the Apache Struts2 Vulnerability on UCCX (CSCvd63322) – Posted to CCO Read More »
As a way to complete my very long post from last week, I decided that I needed a nice and easy way to keep myself in check when configuring and installing UCCX, so I decided to create the flow you see in the picture above. All to help me and others The Content The idea
UCCX – Contact Center Express Implementation and Configuration Flow Read More »
Planning a successful Contact Center implementation using Cisco UCCX
Planning a successful Contact Center implementation using Cisco UCCX Read More »
Invalid Server Certificate – activating Spark Phone with Meraki Infrastructure
Video – UCCX 10.6 Labs – Understanding the CCX Editor, Validating a Script, Using the Reactive Script for Debugging
Video – UCCX Labs – rmcm user, jtapi user, skills, resource groups, contact service queues, resources, teams
Video – UCCX 10.6 SU2 Labs – CUCM Device Preparation – CTI Ports – CTI Route Points – Auto Attendant
Video detailing the basic steps to integrate CUCM and Contact Center Express The Video The Content Get the configuration started JTAPI/CTI Users Getting an Admin User What to look forward to? I’m having too much fun with these videos and I think I will keep on doing them, of course, as time permits About
Video: Setting up a Collaboration Lab – Integrating CUCM and UCCX Read More »
Video is about how to License CUCM and UNITY Connection (Using NFR Licenses), same applies for regular licenses The Video The Content Go to Cisco Licensing Generate License from PAK Add CUCM and UNITY to Prime Licensing Manager Generate Licensing Request Install Licensing File Verify Licensing What to look forward to The videos are a
Video: Setting up a Collaboration Lab – Licensing CUCM and UNITY Read More »
Get rid of Security warnings on your UC and Collaboration Servers
Video: Setting up a Collaboration Lab – Installing Trusted Certificates Read More »
